How to Purchase
All Customers
(Except China & Japan, see distributors below)
Email or fax purchase orders directly to GEX Customer Service. Telephone orders (credit card only)
E-mail: orders@gexcorp.com
Telephone: 1 303.400.9640
Facsimile: 1 303.400.9831
Our Sales Terms & Conditions
Please read our Terms and Conditions, available to view and download here:
description GEX Sales Terms & Conditions
Order Scheduling for B3 dosimeters
Please read our recommendations for scheduling and expected lead time for B3 dosimeter orders:
description Memo: B3 dosimeter orders
GEX Distributor in China (PRC)
Sunplume Information Technology (Shanghai) Co., Ltd 尚帕信息科技（上海）有限公司 手机号码: + 86-18616790365
Skype: frankyang-s
电子邮箱: frankyang@sunplume.com
公司网址:
www.sunplume.com/GEX/index.html
Distributor in Japan
Chiyoda Technol Corporation Radioisotope Business Dept.
Tel : +81-3-3816-5273
Fax: +81-3-5803-1938
E-mail: isotope@c-technol.co.jp
About Shipping
General Info
GEX can prepay and add shipping costs to the invoice, or we are happy to ship on a customer’s UPS, FedEx, DHL or TNT account. Third Party billing is accepted but must be arranged with GEX Customer Service. Freight forwarding companies can also be utilized, but these must be arranged with Customer Service at time of order. Customers must provide a complete shipping address, including postal code, telephone number, contact name and email.
Requirements
- Dosimeters and temperature indicators must be shipped by express Air Freight to remain under the GEX Warranty.
- Customer may choose an alternate shipping method, however, the GEX Warranty will not cover dosimeter and temperature indicator items shipped by means other than express air freight.
- All dosimeters are shipped with temperature monitoring included.
Domestic Shipping
GEX will ship using UPS or FedEx services. Delivery times will depend on the products ordered as well as the shipping service selected.
International Shipping
All customs fees, duties, and taxes are the responsibility of the receiver. Unless specified at time of order, GEX will utilize either EXW or FCA Incoterms for international shipments.
GEX will not utilize any Incoterms that requires GEX to pay for any customs fees, duties, or taxes (i.e., DDP) unless this is arranged by negiation with GEX Customer Service when the order is placed.